Shipping Terms and Conditions
Why shipping Is Not Calculated During The Checkout
Shipping is not calculated during the checkout as weight and dimensions of truck parts can vary significantly from product to product. When an Order Enquiry is submitted online, we can then provide an accurate shipping cost where in most cases multiple items are packed together inside a larger product's box. This can reduce the shipping cost significantly. Once a shipping cost is established we will then contact the customer with a total order cost including shipping. Payment can be made and the items shipped.
Same Day Dispatch
Orders finalised before 2pm AEST Monday to Friday are dispatched from our warehouse the same day.
Shipping Carriers
We ship with numerous carriers including: TNT, Toll Ipec, Regional Road Express, Tamex, Fastway, Couriers Please and Go Logistics. We recommend the best carrier for each order depending on order size and shipping location.
Order Tracking
A tracking number will be provided to track your delivery online.
Delivery Of Orders If Shipping Address Is Unattended At Time Of Delivery
Unless requested by the customer, all shipping carriers have authority to leave goods if shipping address is unattended at the time of delivery. Customers are welcome to provide an alternate shipping address if they will not be present at the delivery time. Proof of delivery is made available by all shipping carriers.
Pick Up
If you wish to pick-up your order, collections can be made between 8am - 4:30pm Monday to Friday from our warehouse in Warnervale NSW.
International Shipping
Shipping is available worldwide. Please contact us for a quote. Customers are also welcome to arrange their own international freight. In this case we will provide the order shipping dimensions and weight.
