We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your return of unfitted, unused, or defective items. Used items cannot be returned unless defective.
Global Truck Imports must be notified within 7 days of you receiving the item that you intend to return it. The item must then be returned within 7 days following this notification (see Returning Items*).
- The item must be returned in original re-saleable condition with all tags and packaging (ready to be put back on the shelf)
- The item/s must NOT be fitted, used or damaged, and must be in the same new condition when we receive them back
- DO NOT stick or write anything on the item itself or its packaging. Please only write or place postage stickers on the outer postage packaging
- Ensure the item/s are securely packed to ensure it is received back by us in original and re-saleable condition
The refund amount will have original postage and handling costs deducted.
If the item has sustained damage in transit, or does not return as noted above, a revised refund amount may be required.